Return and Refund Policy

Last Updated: 15/04/2026

Due to the perishable and farm-fresh nature of our products, returns are limited.

1. Eligible Returns

We accept returns only if:

• Product is damaged, spoiled, or incorrect
• Complaint is raised within 24 hours of delivery
• Proof (photo/video) is provided

2. Non-Returnable Items

• Fresh produce and perishable items (unless defective)
• Opened or used products

3. Refund Process

• Approved refunds will be processed within 5–7 business days
• Refunds will be issued to the original payment method

4. Replacement

Where possible, we may offer a replacement instead of refund

5. Cancellation

• Orders can be cancelled only before dispatch
• Once shipped, cancellation is not possible